Freddie Tours in Montreux

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Frequently Asked Questions

Browse frequently asked questions about the tours, audio guides and bookings. You may find your answer here.

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A group poses beside the Freddie Mercury statue in Montreux at sunset.

Do I need to be a Queen fan to enjoy the tour?

No. The Freddie Tour introduces you to Montreux’s musical history, from the Montreux Jazz Festival to the casino fire. These events and many others have shaped the town and put Freddie Mercury and Queen’s connection to Montreux into context.

As you walk, your guide brings this fascinating history to life, with stories, photos and videos on your audio guide. Queen fans can explore further with the 2½-hour Freddie Tour Extended.

Is a visit to the "Queen - The Studio Experience" part of the programme?

During the Freddie Tours you will see the historic site of Mountain Studios, you will also receive the full story, many anecdotes and exclusive photos of this mythical place.

Your guide will also show you the entrance to the museum-exhibition "Queen - The Studio Experience" which is located inside the Montreux Casino. However, a guided tour inside is not included in the programme for several reasons:

  • Admission to the "Queen - The Studio Experience" museum is free of charge.
  • The "Queen - The Studio Experience" museum is very well documented and full of information that is accessible to all.
  • The entrance is only a 2 minute walk from the Freddie Mercury statue, where the Freddie Tours end.
  • Everyone can discover and enjoy this place at their own pace before or after the Freddie Tour.

Freddie Tours focuses on presenting exclusive content in order to bring something new and original to the visitor.

Is there anything important to know about the Freddie Tour?

  • Participants are kindly requested to arrive at the meeting point no later than 15 minutes before the indicated time of the beginning of the guided city tour.
  • During the guided city tour, participants are allowed to make amateur films or photographs. It is however strictly forbidden to take pictures, film or record the content of the audio guides.
  • Any reproduction, representation or distribution, in its entirety or in part, of the content of the guided tours, of any of their elements (texts, photos, anecdotes, places visited, etc.) for commercial or promotional purposes, on a website or blog is strictly forbidden.
  • The duration of the guided city tour is only given as an indication. It will depend on the walking rhythm of the group as well as on the questions and interactions of the participants with the guide during the excursion.

Please also read the general terms and conditions of sale.

What should I take with me on the day of the guided city tour?

Your confirmation code as well as the name and surname of the person who made the booking.

In order to take advantage of the guided city tour in the best conditions, please bring only what is strictly necessary. No personal object, whatever it is, will be kept during the visit by Freddie Tours or its guide.

Participants are requested to adapt their clothing to the weather conditions on the day of their visit. In case of rain, participants are required to wear suitable clothing (umbrella and/or rain jacket).

Participants are also strongly advised to bring a bottle of water to hydrate themselves during the guided city tour.

Is there a special rate for children, students, the elderly or wheelchair users?

Freddie Tours has a single rate for all participants. This fee is based on the use of the audioguide. 

There are no age restrictions on the use of audioguides. The decision to equip a child with an audioguide is left to the parents.

Children taking the tour without an audioguide participate free of charge.

Children in pushchairs and infants are also accepted free of charge, as long as they do not disrupt the walking pace of the tour.

Is the Freddie Tour suitable for people in a wheelchair?

The route follows public streets and is generally wheelchair-accessible.

However, the Freddie Tour Extended route includes steps, with a short alternative route for wheelchair users.

Please contact Freddie Tours so that Freddie Tours can provide you with full details.

Can I change the date of my booking?

Contact Freddie Tours as soon as possible and specify your preferred new date. Your request will be considered subject to availability.

Does Peter Freestone take part in the Freddie Tour and Freddie Tour Extended guided tours?

Regular Freddie Tour and Freddie Tour Extended guided tours are led by a local guide. Peter Freestone narrates the English version of the audio guide, so you hear his recorded stories during the walk.

To meet Peter Freestone and Terry Giddings in person, explore the Freddie Afternoon, Freddie Evening, Freddie Evening PLUS and Freddie Evening VIP experiences, held on selected announced dates. Each experience page shows the dates and available places.

Another question? Send a message

Send your message

Do not hesitate to contact your guide using the contact form for any enquiries.

It is also possible to contact Freddie Tours to organise a "private" or "tailor-made" guided tour for a special event or group of guests.

Freddie Tours will be happy to advise you.

Mailing address:
Freddie Tours Sàrl
Grand Rue 24
1820 Montreux
Switzerland

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Please use the form above to contact Freddie Tours and receive a prompt reply. For a very urgent enquiry, phone, WhatsApp and iMessage are also available.